How long is “forever”? When it comes to digital media, forever could be as close as a couple of months away.
Funimation, a Sony-owned streaming service for anime, recently announced that subscribers’ digital libraries on the platform will be unavailable after April 2. For years, Funimation had been telling subscribers that they could keep streaming these digital copies of purchased movies and shows, but qualifying it: “Forever, but there are some restrictions.”
Funimation’s parent company, Sony, bought rival anime streaming service Crunchyroll in 2021. Since then, it was suspected that Sony would merge the offerings together somehow. This week, we learned how, as Funimation announced that its app and website would close on April 2, and Funimation accounts will become Crunchyroll accounts. Most of Funimation’s catalog is already on Crunchyroll, Funimation’s announcement claimed.
But in addition to offering video streaming, Funimation also dubbed and released anime as physical media, and sometimes those DVDs or Blu-rays would feature a digital code. Subscribers to the Funimation streaming service could add those digital codes to Funimation and then stream the content from the platform.
With Funimation claiming that customers could access these digital copies “forever,” I could see why someone might have thought this was a reliable way to access their purchased media. For people lacking the space, resources, or interest in maintaining a library of physical media, this was a good way to preserve treasured shows and movies without spending more money. It also provided a simple way to access purchased media online if you were, for example, away on a trip and had a hankering to watch some anime DVDs you bought.
But soon, people who may have discarded or lost their physical media or lack a way to play DVDs and Blu-rays won’t have a way to access the digital copies that they were entitled to through their physical copy purchase.
Funimation’s announcement says:
Regarding refunds, Funimation’s announcement directed customers to its support team “to see the available options based on your payment method,” but there’s no mention of getting money back for a DVD or Blu-ray that you might not have purchased had you known you couldn’t stream it “forever.”
The Meaning of “Forever” in the World of Streaming
Funimation’s support page for digital copies (which, as of this writing, says it hasn’t been updated in four years) notes that Funimation’s idea of forever includes restrictions and links to Funimation’s Terms of Use. Those terms state that Funimation can “without advance notice … immediately suspend or terminate the availability of the Service and/or content (and any elements and features of them), in whole or in part, for any reason.” It also says that the Funimation website, apps, service, and all of its content are owned by Funimation and its partners.
So even if you, understandably, thought you were buying a “forever” digital copy, the wordy truth is that you never really owned it. Yet, it wouldn’t be surprising to hear that someone relying on digital copies to preserve their purchased media didn’t properly understand (or read) those terms before discarding their physical copies.
